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In Praise of Complainers
Reframing Complaining © By Madelyn Griffith-Haynie, CTP, CMC, A.C.T., MCC, SCAC Foundational Concepts in the Self-advocacy Series You have no right to complain . . . How many times have we heard that...
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Improving the Quality of Your Care
Don’t make your Doctors “guess” © By Madelyn Griffith-Haynie, CTP, CMC, A.C.T., MCC, SCAC Foundational Concepts in the Self-advocacy Series Improving the Quality of Your Care – Part 1 of 2 Complaint vs...
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